How Your Books & Gifts Come to Live With You

There is a quiet kind of magic that happens after you choose something from Page Turner — a book that calls your name, a gift that feels just right, a treasure meant for someone you love. Once your order is placed, its journey begins, and like every good story, it unfolds in gentle chapters.


When Your Parcel Begins Its Story

Each order is gathered with care, wrapped softly, and prepared within 1–3 business days. During busy seasons or holidays, this chapter may take a little longer — we appreciate your patience while we ready your books and gifts for their travels.


The Journey Across Lands

Delivery times vary depending on where your parcel is headed. These timeframes offer a calm guide:

  • Australia: 7–15 business days

  • United States: 7–15 business days

  • Canada: 10–20 business days

  • Europe: 10–20 business days

  • Other international locations: 15–30 business days

Sometimes the journey takes unexpected turns — customs delays, courier backlogs, or weather — but your parcel continues on, making its way to you.


Travelling With Trusted Hands

Once your order is ready, it’s passed to our trusted delivery partners, who help carry your books and gifts across towns, cities, and oceans. The courier may vary depending on your location.

When your parcel sets off, you’ll receive a tracking number, so you can follow its path home.


Messages Along the Way

We’ll keep you gently updated as your parcel moves through its story:

  • Order confirmation

  • Shipping notification with tracking

  • Delivery confirmation

Each message is a small bookmark in the journey.


Delivery Costs

Delivery costs are calculated at checkout based on your location and the weight of your order.

Orders over $100 may qualify for free standard delivery (conditions may apply depending on region).

Standard and express options will appear at checkout whenever available.


Across Borders & Beyond

We deliver to Australia, New Zealand, the United States, Canada, the United Kingdom, and select other countries. If your country doesn’t appear at checkout, you’re welcome to contact us — we’re always happy to check.

Customs duties, taxes, or import fees may apply depending on your location. These are the responsibility of the customer.


A Note on Addresses

Please ensure your delivery address is correct when placing your order. If you need to make a change, contact us as soon as possible at pageturnering@gmail.com — we’ll update it if your parcel hasn’t yet begun its journey.


If Something Goes Astray

If your parcel arrives damaged, or if it seems to have lost its way, please contact us within 7 days of receiving your tracking number. We’ll work with care to make things right.


And Finally…

When your parcel arrives — whether it holds a story, a keepsake, or a little bit of both — we hope it brings warmth, wonder, and a touch of magic into your day. Because everything that leaves Page Turner carries a piece of the world we’re building: a world of stories, treasures, and quiet joy, delivered right to your door.